Last updated: 24th August 2025

This Privacy Policy explains how Kootchy Koo (“we”, “us”, “our”) collects, uses and protects your personal data
in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We collect personal data when you place an order, make a booking, or contact us. This may include:
– Name, address, email, phone number
– Event details
– Payment information (processed securely via third-party providers)
– Photographs of events (with consent)

2. How We Use Your Data

We use your personal data to:
– Process and deliver your orders/bookings
– Manage customer accounts and payments
– Communicate with you about your bookings
– Improve our services
– Share promotional images (with consent)

3. Legal Basis for Processing

Our legal grounds include:
– Performance of a contract (to fulfil your order)
– Legitimate interests (business operations, fraud prevention)
– Consent (marketing communications, use of event photos)

4. Sharing Your Data

We only share personal data with trusted third-party service providers (e.g. payment processors, couriers) where necessary. We do not sell your data.

5. Data Retention

We retain your data only for as long as necessary for the purposes set out, typically 6 years for financial records, unless a longer retention is required by law.

6. Your Rights

Under UK GDPR you have the right to:
– Access your data
– Request correction or deletion
– Object to processing
– Withdraw consent (where given)
– Lodge a complaint with the ICO

7. Cookies

Our website may use cookies for functionality and analytics. You can control cookies through your browser settings.

8. Security

We take reasonable technical and organisational measures to protect your personal data.

9. Contact Us

For any privacy-related queries, please contact us at:
Email: info@kootchykoo.co.uk
Tel: 07899993916